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You Can Now Report Listing Errors On The Go

Jun 10, 2020

We know that you’re always on the go, so we’re adding the ability to report listing errors from your Flexmls Pro App (iOS & Android). The Flexmls Web version of this page will also receive a visual refresh to make it easier to use and to provide you with a consistent experience on all platforms.

When Will It Change?
This update will be available on June 25, 2020.

Note: If your MLS uses iCheck or Monsoon for error reporting, the changes won’t be available right away on the 25th (for iPhone users only) but it will be coming soon. Please check back here for updates on when it will be released.

Who Does This Benefit?
Everyone! If your MLS allows you to access error-reporting, you will be able to report listing errors from any device, which in turn helps the MLS improve data quality.

What Will Change?
Currently, error reporting is only available on Flexmls Web, if enabled in your MLS. Soon, you will have convenient access to error reporting on the go right from your Flexmls Pro app.

Report Errors from Mobile Devices
To access your new error-reporting tool, start in the Flexmls Pro app (for iOS or Android) or from Flexmls Pro mobile web. On the detail page for a listing, click the More (three dots) menu, then click Report Violation. (Note: This option may have a different name in your MLS, but the function is the same.)

When you click this option, a new Report Violation page will open. To report a listing error or rule violation, enter a description and then click Send. An email will be sent to the recipients that are defined by your MLS.

Before sending a report, you can scroll to the bottom of the page to see who will receive it. Typically, the MLS Administrator can view a version of the report that includes your name. The listing and co-listing agents typically receive the report with your name removed.

 

Report Errors in Flexmls Web
The update also includes a refreshed Report Violation page in Flexmls Web, making the experience consistent across all platforms. Access this option just like you would on a mobile device. Select a listing on the search results page, click the More (three dots) menu, then click Report Violation. (Note: This option may have a different name in your MLS, but the function is the same.) When you click this option, the same Report Violation page will open.

Why Are We Making These Changes?
Error reporting by members is a key method of ensuring data quality for many MLSs. This change makes the error-reporting process available from anywhere and consistent on all platforms.