Customer Onboarding
Your Flexmls Conversion: Guide, Timeline, and Action Items
Welcome to Flexmls! This page is your central Flexmls conversion hub, bringing together required action items, timeline details, support contacts, and onboarding resources.
Your Conversion Team
Your dedicated FBS conversion team guides kickoff, configuration, and onboarding — and is here to answer questions every step of the way.
Melissa
Director, Customer Onboarding
Karen
Customer Onboarding Manager
Kerry
Customer Onboarding Coordinator
Rhea
Customer Configuration Manager
Kari
Amanda
Kyle
What you need to do
Required Action Items During Conversion
Below are the tasks you need to complete. After the Welcome to FBS call, the Conversion Team will share the timeline for when each task should be completed.
Phase 1
Kickoff and Planning (start here)
Phase 2
Integrations, Data and Configuration
Phase 3
Proofing and Launch
Your Roadmap
Conversion Timeline: What Happens and When
Here’s an overview of the order in which you can expect things to happen between now and go live.
Customer Stories
Hear From MLS Peers Who Converted to Flexmls
Listen to other FBS customers talk about their experience converting to Flexmls.
Post-conversion
After Your Conversion Goes Live: Resources for Ongoing Success
Help your subscribers get started with Flexmls with our onboarding packet.
Onboarding Documents
Subscriber resources, training guides, and getting-started materials — Google Drive